How do I receive my giftcard after purchase?
Once your payment is approved, we’ll send the digital giftcard to the email address you provided during checkout.
How long does it take for the payment to be approved?
Payment approval usually takes just a few minutes, but in some cases it may take up to an hour depending on the payment method used.
I tried to redeem my giftcard and got an error. What should I do?
Make sure the code is entered correctly and you're using the official redemption site. If the issue continues, contact us via WhatsApp (+54 9 11 5123-6184) or email us at [email protected] for assistance.
What payment methods do you accept?
You can pay by bank transfer or through Talopay, securely and conveniently.
Do I need to create an account to make a purchase?
No, creating an account is not required. You can complete your purchase by providing only the necessary delivery information. However, registering can make future purchases faster and easier.
What is your refund or exchange policy?
Since we sell digital products, we do not offer refunds or exchanges once the giftcard has been delivered and used. If you encounter an issue, contact us and we’ll review your case.
I lost access to my registered email or want to update my personal info. What should I do?
Just reach out via WhatsApp at +54 9 11 5123-6184 or email [email protected] and we’ll help you update your information securely.
My payment was approved but I haven’t received my giftcard. What should I do?
Check your inbox and also your spam or junk folder. If you still don’t see the email, contact us via WhatsApp or write to [email protected]
